RESERVATION POLICIES – RV Park and Hotel
The Breeze Hotel and RV Park - Policies
DEPOSITS: A deposit of 50% of the total reservation is collected at the time the reservation is made. The remaining balance will be charged at the time of check-in. The full reservation amount will be charged for reservations made within 48 hours of arrival.
• A valid driver’s license is required at check-in. Minimum age to rent is 21 years old. If at check-in it is determined that this requirement has not been met, the guest will not be allowed to check-in, there will be no refund and you will be charged for the entire amount of the reservation.
CANCELLATIONS: ALL CANCELLATIONS MUST BE MADE IN WRITING - EMAIL to firstname.lastname@example.org as soon as you know you must cancel. THERE IS NO PHONE NUMBER TO CALL.
Cancellation emails received:
• 30 days prior to arrival date will receive a full refund of the deposit.
• 15 to 29 days prior to arrival date will receive a refund of 50% of the deposit.
• 14 days or less prior to arrival date will not receive a refund.
• For Holiday Cancellations - 30 days or less prior to arrival date will be charged 50% of the full reservation amount less the deposit.
• NO SHOWS: Failure to arrive on your reserved arrival date without prior notification given to The Breeze Hotel & RV Park is considered a No Show cancellation and you will be charged for the total reservation.
Note: No refunds will be credited for interruption of service utilities, bad weather or early departures.
• HURRICANE/TROPICAL STORM POLICY: Refunds will ONLY be offered for days that a “Tropical Storm/Hurricane Warning” from The National Weather Service for Surfside Beach, Texas is issued.
• MINIMUM NIGHT REQUIREMENTS: May thru Labor Day - Friday and Saturday must be booked together to complete your reservation. A minimum 3-night reservation is required for the following holidays: Memorial, July 4th, and Labor Day.
• ARRIVALS -Our office closes at 6pm. Arrivals after 6pm are considered late arrivals and require advance notice. A charge of $20 will apply to Hotel arrivals after 8pm.
GENERAL POLICIES: The policies of the Breeze are intended to ensure that everyone enjoys their stay with us. At the time of booking you are agreeing to all policies and agree that failure to comply can result in guest removal from the premises and complete loss of any rental fees with additional cleaning and damage fees charged to your account. Damages to the facilities, equipment, content or amenities of the property, by a guest or their visitor(s), will result in charges to the responsible guest.
• QUIET TIME IS FROM 10 P.M. TO 8 A.M - Quiet conversation, Quiet entertainment - Inside and Outside
• No excessive noise, nuisance, public drunkenness, nudity, fireworks, or bright outdoor lighting that disturbs the peace of our guests at any time.
• No music on hotel decks and no loud music at RV sites.
• Park speed limit is 4-1/2 m.p.h. One vehicle per site/room. Parking permits will be issued at check-in. Parking permits are required for all vehicles including visitors and will be issued at the office. Extra parking is available forward of the front fence at the entrance to the park with a valid permit.
• Golf Carts are allowed on the property. No ATVs allowed. Please use designated parking areas or park on your RV pad. Do not park or drive on the grass. Golf carts, and cars, are allowed to drive on the beach with a current permit/tag. Tags are available for sale in the blue office or at the local convienence store. Golf carts must use designated beach entrance roads. Do not drive thru the dunes.
• To protect the natural habitat of the dunes, which includes snakes, please use defined walking paths to access the beach. Do not walk thru the dunes.
• Fires are allowed on the beach. The size is restricted to a 3’ x 3’ area. Do not burn wood or Christmas Trees from the dunes, they are there to protect it. Please extinguish fires thoroughly when finished.
• CIGARETTE BUTTS are considered trash, do not throw on ground - please use receptacles located below the hotel, or other means of proper disposal.
• Pick up after pets and dispose of properly.
• No RV/vehicle/boat washing allowed. No running generators/outboard motors.
• The Breeze, its employees, and or management will not be held responsible for: theft, vandalism, damages to guest’s personal property, items left in room, personal injury, or death.
• The Breeze, its employees, and or management reserve the right to have guests, or visitors, who fail to comply with the policies listed above removed from the property, as well as any unauthorized vehicles.
• Maximum room occupancy is 4: 3 adults MAX. or 2 Adults & 2 children (16 & under) or 1 Adult and 3 Children (16 & under). Each room must have an adult occupant age 21 or older.
• Only the Breeze Hotel & registered Day-Visitors are allowed on the property. All day visitors must check-in at the office.
• Check-in begins at 3 p.m. Check-out is 11 a.m.
• THERE ARE NO STOVES IN THE UNITS. COOKING APPLIANCES ARE NOT ALLOWED IN THE ROOMS OR ON THE DECKS. BBQ'S ARE AVAILABLE FOR GUEST USE BELOW THE HOTEL.
• Daily housekeeping is not provided. If you would like your room refreshed with a full linen change, water and coffee supplies and a cursory sweep/mop it is available for a fee of $20 by contacting the office for next day service. Furniture and all linens/towels are to remain indoors. Your account will be charged for any missing or damaged inventory. Please bring your own beach towels for outside use.
• Absolutely NO SMOKING/VAPING or PETS are allowed in the rooms. A $500 fee will be charged if smoking/vaping or pet evidence has occurred in the room. Note: Cigarette butts are considered trash, please use receptacles located below the hotel or proper disposal.
RV PARK POLICIES:
• Maximum site occupancy is 6: Each Site/RV unit must have an adult occupant age 21 or older.
• Only the Breeze RV guests, and registered Day-Visitors are allowed on the property. All visitors must check-in at the office.
• Check-in begins at 2 p.m. Check-out is 12 noon.
NO EARLY ARRIVALS or LATE CHECK-OUTS without prior approval.
• A maximum of 3 dogs are allowed with the following restrictions: Dogs must be leashed and attended at all times. Excessive barking is not allowed. No outside caged pets. We are pet friendly but due to insurance restrictions the following breeds as defined by the AKC, will not be allowed on property at any time: Rottweilers, Dobermans, Pit Bulls (also known as Staffordshire Terriers), Chows, and Wolf Hybrids. NO EXCEPTIONS. Owners of any animal that demonstrates aggressive behavior will be asked to remove the animal from the property and it will not be allowed back.
• Your RV OR POP-UP MUST BE FULLY SELF-CONTAINED WITH INSIDE TOILET AND SHOWER. There are NO RESTROOM facilities on the property. Each RV site has full hookup, we do not provide restroom or shower facilities.
• NO TENTS; Shade canopies are allowed. No sidewalls are allowed. Mosquito netting sides are allowed. No rugs/mats/inflatables/portable pools may be left on the grass overnight as it kills the grass.
• Parking/driving on any grassy area is not allowed.
• Do not cross into/walk through another guest’s RV site.
Vehicles – Hotel Guests: ONE VEHICLE is allowed in the hotel parking area on the west side ONLY, for each room. No guest vehicles may be parked behind the hotel. Extra vehicles must park forward of the front property fence after loading/unloading unless approved by the office. All vehicles MUST be registered at the office and they must have a parking permit, or they will be subject to towing. Extra guest vehicles/trailers will be charged a fee of $10/day.
Vehicles – RV Guests: ONE VEHICLE is allowed on or in front of each site. Extra vehicles may park on pad if space allows. Extra vehicles must park forward of the front property fence after loading/unloading. All vehicles must be registered at the office and they must have a parking permit, or they will be subject towing. Extra personal vehicles/trailers will be charged a fee of $10/day.
Visitors – A maximum of 4 visitors are allowed per site or hotel room. Guests wishing to have a special event that would include visitors over the maximum must email in advance for approval and restrictions. All visitors must check-in at the office. A temporary parking tag will be issued for the day, the fee is $10. Visitors must park forward of the front property fence after loading/unloading UNLESS their vehicle fits on the pad of the RV site. Visiting hours are 9am to 9pm.